About Work Management Platform | Smartsheet
Overview
Smartsheet is a work management platform for planning projects, tracking programs, and automating workflows across teams and systems. Founded in 2005, the platform is used by more than 85% of Fortune 500 companies as well as nonprofit and small-business customers worldwide.
The platform combines real-time project and portfolio visibility with AI features that summarize work, surface risks, enrich data, and build dashboards. Users connect Smartsheet to the tools their teams already use, including AI assistants, to keep all their work in sync.
Key Benefits
- AI that understands your work: get instant answers, surface risks, enrich data, and build dashboards in seconds.
- Real-time project and portfolio visibility across grid, Gantt, board, calendar, and timeline views.
- Connected workflows across tools through hundreds of integrations, keeping data in sync.
- Automation for alerts, reminders, approvals, and cross-sheet actions without manual effort.
- Enterprise-grade security trusted by the majority of Fortune 500 companies.
How It Works
Teams build sheets to structure their work, then choose the view that fits the task, such as grid, Gantt, board, calendar, timeline, or dashboard. They add formulas, reports, and forms, set up automated workflows for updates and approvals, and share sheets with contributors and guests. Because Smartsheet connects to external tools and AI assistants, teams can act on data without leaving the platforms they already use.
Use Cases
- Project management offices track milestones, dependencies, and resource plans in real time.
- Digital and IT teams centralize intake and approval workflows with role-based visibility.
- Operations teams balance workloads, forecast capacity, and mitigate risk.
- Client delivery teams run service and project delivery at scale with collaboration portals.
- AI users connect Smartsheet to Claude, ChatGPT, and Copilot to update projects and generate content.
Why Choose This Product
Smartsheet differentiates through embedded AI that works where teams already operate, enterprise-grade security, and recognition as a Leader in the 2025 Gartner Magic Quadrant for Collaborative Work Management. Its tiered plans range from Pro for small teams to Advanced Work Management for large portfolios, with premium add-ons such as Control Center, Dynamic View, and Resource Management available on higher tiers.
Key Features
Flexible views
Grid, Gantt, board, calendar, timeline, and table views organize and visualize project data.
Dashboards
Widget-based dashboards surface key insights and share performance with stakeholders.
Formulas and functions
Cell, column, and cross-sheet formulas automate calculations with real-time updates.
Reports
Reports combine and filter sheet data to spotlight key details for sharing and dashboards.
Branded forms
Customizable forms with conditional logic capture data for requests, fieldwork, events, and feedback.
Work insights
Auto-generated visualizations such as burndown and time series charts reveal key data trends.
Workload tracking
Track workloads to identify availability, monitor tasks, and resolve over-allocations.
Portfolios
Manage related projects in one central view to monitor health and prioritize with certainty.
Smartsheet AI
Ask questions, surface risks, enrich data, and build dashboards inside the platform.
Workflow automation
Automated triggers, alerts, reminders, and approval requests reduce manual work.
Work Management Platform | Smartsheet Pricing
View full pricing →- 1-10 members with unlimited contributors
- Gantt, table, board, and calendar views
- Rich formulas
- Conversational AI features
- Unlimited sheets, forms, and reports
- 250 automations per month
- Everything in Pro plan
- Timeline view and workload tracking
- Admin capabilities
- Unlimited automations
- Connect to external AI tools
- 1 TB attachment storage
- Everything in Business plan
- Scenario Planning and Portfolios
- SAML-based SSO
- Enterprise Plan Manager
- Unlimited attachment storage
- Directory integrations
- Everything in Enterprise plan
- Control Center and Dynamic View
- Data Shuttle and Connectors
- DataMesh, Calendar App, and Pivot App
- Premium Support
| Feature | Pro $12/mo | Business $24/mo | Enterprise Custom | Advanced Work Management Custom |
|---|---|---|---|---|
| 1-10 members with unlimited contributors | ||||
| Gantt, table, board, and calendar views | ||||
| Rich formulas | ||||
| Conversational AI features | ||||
| Unlimited sheets, forms, and reports | ||||
| 250 automations per month | ||||
| Everything in Pro plan | ||||
| Timeline view and workload tracking | ||||
| Admin capabilities | ||||
| Unlimited automations | ||||
| Connect to external AI tools | ||||
| 1 TB attachment storage | ||||
| Everything in Business plan | ||||
| Scenario Planning and Portfolios | ||||
| SAML-based SSO | ||||
| Enterprise Plan Manager | ||||
| Unlimited attachment storage | ||||
| Directory integrations | ||||
| Everything in Enterprise plan | ||||
| Control Center and Dynamic View | ||||
| Data Shuttle and Connectors | ||||
| DataMesh, Calendar App, and Pivot App | ||||
| Premium Support |
Pricing extracted from the product website and may change. Check the source for current details.