About Lookback
Key Features
Moderated Research
Freelance, Team, Insights Hub, EnterpriseModerated sessions let you guide a live conversation while AI captures notes and suggests findings in real time.
Unmoderated Research
Unmoderated studies let participants complete tasks on their own while AI follow-ups probe deeper into their responses.
AI Suggested Findings
AI automatically suggests findings aligned with predefined stakeholder goals during moderated sessions.
Live Stakeholder View
Observers can watch live sessions, chat, and take notes without disrupting the conversation.
AI Follow-ups
AI follow-up questions automatically probe for the real reason behind a participant's response in unmoderated studies.
Smart Headlines
AI generates scannable summaries directly in the transcript so you can grasp session highlights in seconds.
Cross-Session Analysis
Discover lets you ask questions and get answers drawn from every session and note in your project.
Bring Your Own AI
Connect Lookback to your existing LLM via the Model Context Protocol to keep analysis in your current workflow.
Flexible Recruitment
Source participants from the User Interviews integration or bring your own participants for free.
Privacy-first Design
Redact sensitive information from recordings with one click.
