About Useberry
Overview
Useberry is a remote UX research platform for unmoderated usability testing. It lets product teams test websites, designs, and prototypes with real users and gather behavioral insights to improve design decisions.
The platform combines multiple research methods — card sorting, tree testing, first click, 5-second tests, preference tests, surveys, A/B testing, and live interviews — in a single workspace. It competes with tools like UserTesting and Maze by offering a broader method library paired with participant recruitment and team collaboration features.
Key Benefits
- Run unmoderated tests using nine different research methods from a single platform.
- Recruit participants from a global Participant Pool or invite your own audience with a shareable link.
- Conduct live user interviews with built-in calendar syncing, reminders, recording, and transcription.
- Import designs directly from Figma, ProtoPie, and Sketch without leaving the testing workflow.
- Test both early prototypes and live websites by importing a URL or embedding a code snippet.
- Analyze results with click tracking, user flows, recordings, and key performance KPIs.
How It Works
You create a project and choose a research method — card sorting, tree test, first click, 5-second test, preference test, single task, survey, open analytics, or A/B test. You import your design from Figma, ProtoPie, or Sketch, or paste a live website URL, then add questions and tasks.
You recruit participants by sharing a study link or selecting users from the Participant Pool. After the study runs, you review recordings, click maps, user flows, and result KPIs inside the dashboard, then share results via link with stakeholders.
Use Cases
- UX researchers running unmoderated usability studies to validate design decisions before development.
- Product designers testing prototype navigation and layout with real users early in the design process.
- Product managers conducting concept testing and messaging validation during product discovery.
- Marketers evaluating first impressions and visual clarity of landing pages with 5-second tests.
- Students and educators teaching UX research methods through hands-on testing projects.
- Product teams collaborating on shared workspaces with comments, tags, and shareable result links.
Why Choose This Product
Useberry suits teams that need a single platform covering the full research lifecycle — from early concept testing through live website analysis — without switching between separate tools. The free tier limits users to 10 responses per month and one project, so organizations running regular studies will need a Growth or Business plan.
Useberry Pros & Cons
- Nine research methods in one platform
- Global Participant Pool for recruiting
- Figma, ProtoPie, and Sketch integrations
- Free tier available with no time limit
- Live interview support with recording and transcription
- No free-forever tier available beyond 10 responses/month
- Growth and Business tiers billed yearly only, no monthly option at listed price
- AI-powered features still in 'coming soon' status as of page content
- Team viewer role cannot contribute responses or perform research tasks
Key Features
Design Tool Integrations
Import designs directly from Figma, ProtoPie, or Sketch to start usability testing immediately.
Live Website Testing
Run usability tests on any live website by pasting a URL or embedding a code snippet.
Participant Recruitment
Recruit participants from a global pool of diverse users or invite your own audience with a shareable link.
Live User Interviews
Conduct live user interviews with calendar syncing, reminders, recording, and transcription inside the platform.
Result Analysis Dashboard
Analyze user behavior with click tracking, user flows, recordings, and performance KPIs.
A/B and Preference Testing
Let users choose between two or more design or copy variations to identify the preferred option.
Card Sorting
Analyze how users group and categorize content to improve information architecture.
Tree Testing
Measure how easily users find specific items in a navigation hierarchy.
5-Second Testing
Capture user reactions and visual clarity within five seconds of viewing a page or design.
Open Analytics
Observe free-form user navigation on a live website to uncover real behavioral patterns.
Useberry Pricing
View full pricing →- 10 responses per month
- 1 seat (add up to 20)
- 1 project
- 3 versions per project
- 5 blocks
- 300 responses per month (buy up to 2,000)
- 1 seat (buy up to 20)
- Unlimited projects, versions & blocks
- 5 interviews per month
- 10 transcription hours per month
- 20 GB uploaded recordings storage
- Tags & Highlight Reels
- 2,000 responses per month (buy up to 4,000)
- 5 seats (buy up to 20)
- 50 interviews per month
- 30 transcription hours per month
- 500 GB uploaded recordings storage
- AI-powered features (coming soon)
- Brand Kits
- SAML-based SSO
- From 48,000 responses per year
- From 10 seats
- From 100 interviews per month
- From 100 transcription hours per month
- From 2 TB uploaded recordings storage
- AI features add-on
- Custom branding
- Enhanced support
- Custom legal terms
- Enterprise security
| Feature | Free Free/mo | Growth €83/mo | Business €659/mo | Enterprise Custom/yr |
|---|---|---|---|---|
| 10 responses per month | ||||
| 1 seat (add up to 20) | ||||
| 1 project | ||||
| 3 versions per project | ||||
| 5 blocks | ||||
| 300 responses per month (buy up to 2,000) | ||||
| 1 seat (buy up to 20) | ||||
| Unlimited projects, versions & blocks | ||||
| 5 interviews per month | ||||
| 10 transcription hours per month | ||||
| 20 GB uploaded recordings storage | ||||
| Tags & Highlight Reels | ||||
| 2,000 responses per month (buy up to 4,000) | ||||
| 5 seats (buy up to 20) | ||||
| 50 interviews per month | ||||
| 30 transcription hours per month | ||||
| 500 GB uploaded recordings storage | ||||
| AI-powered features (coming soon) | ||||
| Brand Kits | ||||
| SAML-based SSO | ||||
| From 48,000 responses per year | ||||
| From 10 seats | ||||
| From 100 interviews per month | ||||
| From 100 transcription hours per month | ||||
| From 2 TB uploaded recordings storage | ||||
| AI features add-on | ||||
| Custom branding | ||||
| Enhanced support | ||||
| Custom legal terms | ||||
| Enterprise security |
Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about Useberry
What are the responses?
Responses are the total number of study completions — includes task-based tests, surveys, and other research methods — that you can collect per month.
Do I need to subscribe to a paid plan to access the Participant Pool?
No, you do not need a paid plan to access the Participant Pool. You can recruit from the global pool on any plan, including the Free tier.
How much does a seat cost?
Seat pricing is included in the Growth and Business plan subscriptions. Additional seats beyond the included count can be purchased when customizing your plan.
What are the available team roles?
Available team roles are Admin, Manager, and Member. Viewers can be invited without occupying a seat.
Is Useberry free?
Useberry offers a free plan with optional paid upgrades. See the pricing section for what's included in each tier.
How much does Useberry cost?
Useberry offers the following plans: Free, Growth, Business, Enterprise. See the pricing section for what's included in each tier and any per-seat or usage-based costs.
How Useberry compares
U UseberryThis | M Maze | |||
|---|---|---|---|---|
| Starting price | Free | Free | $28/mo | Free |
| Pricing model | Freemium | Freemium | Freemium | Freemium |
| Platforms | Web | Web | — | Web |
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