About Portkey
Overview
Portkey is a production stack for Gen AI builders that combines AI Gateway, Observability, Guardrails, Governance, and Prompt Management into a single platform. It helps AI teams monitor LLM behavior, catch anomalies early, and manage usage proactively.
Portkey is designed for AI teams deploying LLM applications in production. It provides a unified API to access over 1,600 LLMs and offers caching capabilities that have saved customers thousands of dollars.
Key Benefits
- Access 1,600+ LLMs through a single unified API, eliminating the need to integrate models individually.
- Save costs with caching that eliminates repeated test runs — one customer reported saving thousands of dollars.
- Monitor LLM behavior, catch anomalies early, and manage usage proactively with a real-time observability dashboard.
- Process over 1 trillion tokens daily across 3,000+ AI teams.
- Use 250+ LLMs supported with open source availability.
- Deploy guardrails, prompt management, and governance controls all from one platform.
How It Works
Developers connect their LLM applications to Portkey's AI Gateway using a single API endpoint. The platform then handles routing, fallbacks, load balancing, and retries across any supported LLM provider. Teams configure observability dashboards, caching rules, guardrails, and prompt templates through the Portkey console.
Use Cases
- Machine learning engineers at startups — integrate and manage multiple LLM providers without writing custom integration code for each one.
- CTOs and engineering leaders — track costs per use case, enforce budget and rate limits, and maintain visibility into AI operations across the organization.
- Enterprise AI teams — deploy private cloud instances with SOC 2 Type 2, GDPR, and HIPAA compliance for high-volume production workloads.
- DevOps engineers — implement caching strategies in CI/CD pipelines to reduce repeated LLM calls and lower operational costs.
- AI product managers — manage prompt templates, versioning, and testing in a shared playground environment.
- Fortune 500 pharma and insurance companies — evaluate AI gateways for governed, observable production deployment of GenAI use cases.
Why Choose This Product
Portkey suits AI teams moving from prototyping to production who need observability, caching, and multi-model support without switching between disparate tools. The free tier supports prototyping but is not suitable for production workloads, and the full enterprise feature set (private cloud, custom guardrails, advanced compliance) requires a custom-pricing Enterprise plan.
Portkey Pros & Cons
- Unified API for 1,600+ LLMs reduces integration work
- Smart caching feature saves thousands in repeated LLM costs
- Real-time observability dashboard for LLM behavior monitoring
- Free tier available for prototyping and testing
- Open source with 250+ LLMs supported
- Free Developer plan is not suitable for production workloads
- Enterprise features like SSO and VPC hosting require custom pricing
Key Features
AI Gateway
Access over 1,600 LLMs via a unified API with fallbacks, load balancing, and retries.
Observability Dashboard
Monitor LLM behavior, catch anomalies early, and manage usage with real-time logging and traces.
Guardrails
Apply deterministic and LLM-based guardrails to keep AI outputs in check across all models.
Prompt Management
Create, version, and manage prompt templates with a playground and API endpoints.
AI Governance
Enforce role-based access control, budget limits, rate limits, and SSO across AI usage.
Smart Caching
Cache repeated LLM requests with simple and semantic caching to reduce costs.
Routing
Route requests across providers with fallback logic and load balancing for reliability.
Key Management
Manage API keys across providers and enforce service account policies centrally.
Model Catalog
Browse and select from 250+ supported LLMs directly within the platform interface.
Agent Workflows
Support production-ready agent workflows with orchestration across multiple LLM calls.
Portkey Pricing
View full pricing →- 10k recorded logs per month
- 3-day retention for logs, 30-day retention for metrics
- AI Gateway: Universal API, Fallbacks, Loadbalancing, Retries
- Observability: Logs, Traces, Feedback, Custom Metadata, Filters
- Prompt Management: 3 Prompt Templates, Playground, API Endpoints, Versioning, Variables
- Simple Caching, Deterministic Guardrails, Community Support
- 100k recorded logs per month
- 30-day retention for logs, 90-day retention for metrics
- AI Gateway: Universal API, Fallbacks, Load Balancing, Retries
- Observability: Logs, Traces, Feedback, Metadata, Filters, Alerts
- Guardrails: LLM & Partner Guardrails
- Prompt Management: Unlimited Templates, Playground, API Endpoints, Versioning, Variables
- Security: Role-Based Access Control, Service Account API Keys
- Simple & Semantic Caching, Production Support
- 10M+ recorded logs per month
- Custom retention periods for Logs & Metrics
- Custom Guardrail Hooks, Advanced Evaluation Templates
- Role-Based Access Control, SSO, Granular Budget & Rate Limits
- Private Cloud Deployment, Data Export to Data Lakes, VPC Hosting
- Advanced Compliance: SOC2 Type 2, GDPR, HIPAA, Custom BAAs, Data Isolation
- Dedicated Onboarding & Priority Support
| Feature | Developer Free/mo | Production $49/mo | Enterprise Custom |
|---|---|---|---|
| 10k recorded logs per month | |||
| 3-day retention for logs, 30-day retention for metrics | |||
| AI Gateway: Universal API, Fallbacks, Loadbalancing, Retries | |||
| Observability: Logs, Traces, Feedback, Custom Metadata, Filters | |||
| Prompt Management: 3 Prompt Templates, Playground, API Endpoints, Versioning, Variables | |||
| Simple Caching, Deterministic Guardrails, Community Support | |||
| 100k recorded logs per month | |||
| 30-day retention for logs, 90-day retention for metrics | |||
| AI Gateway: Universal API, Fallbacks, Load Balancing, Retries | |||
| Observability: Logs, Traces, Feedback, Metadata, Filters, Alerts | |||
| Guardrails: LLM & Partner Guardrails | |||
| Prompt Management: Unlimited Templates, Playground, API Endpoints, Versioning, Variables | |||
| Security: Role-Based Access Control, Service Account API Keys | |||
| Simple & Semantic Caching, Production Support | |||
| 10M+ recorded logs per month | |||
| Custom retention periods for Logs & Metrics | |||
| Custom Guardrail Hooks, Advanced Evaluation Templates | |||
| Role-Based Access Control, SSO, Granular Budget & Rate Limits | |||
| Private Cloud Deployment, Data Export to Data Lakes, VPC Hosting | |||
| Advanced Compliance: SOC2 Type 2, GDPR, HIPAA, Custom BAAs, Data Isolation | |||
| Dedicated Onboarding & Priority Support |
Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about Portkey
Is Portkey free to start?
Yes, Portkey offers a free Developer plan for prototyping and testing. It includes 10k recorded logs per month with 3-day retention for logs and 30-day retention for metrics, along with AI Gateway, observability, prompt management (3 templates), simple caching, and community support.
What happens if I exceed my log limit on the Developer plan?
Exceeding the 10k recorded log limit does not affect your requests. Only logs beyond the limit are not recorded, meaning your application continues to function normally but additional logs are not captured.
Is Portkey free?
Portkey offers a free plan with optional paid upgrades. See the pricing section for what's included in each tier.
How much does Portkey cost?
Portkey offers the following plans: Developer, Production, Enterprise. See the pricing section for what's included in each tier and any per-seat or usage-based costs.
What platforms does Portkey support?
Portkey is available on: Web.
How Portkey compares
P PortkeyThis | ||||
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| Starting price | Free | Free | Free | Free |
| Pricing model | Freemium | Freemium | Freemium | Freemium |
| Platforms | Web | — | Web | — |
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