About Nutshell
Overview
Nutshell is an all-in-one sales and marketing platform that combines CRM, email marketing, and contact management in a single tool. Founded in 2009, it supports more than 5,000 companies across 50 countries and holds a 4.3 rating from 1,458 reviews. Nutshell customers report 14.9 percent faster close times and a 26.4 percent increase in new sales revenue.
The product targets small businesses that want to get set up fast and start seeing results. It pairs AI-driven call logging and lead research with drag-and-drop pipelines so teams focus on selling instead of manual data entry. Nutshell AI also generates follow-up emails, summarizes daily work, and turns anonymous website traffic into warm outreach.
Key Benefits
- Try the product free for 14 days with no credit card required and all features included.
- Sync emails and calendars two-way with Gmail and Outlook so conversations stay connected.
- Let Nutshell AI transcribe, summarize, and log every call and meeting automatically.
- See exactly where each deal stands with drag-and-drop pipeline views.
- Create, send, and collect signatures on quotes, invoices, and contracts from the CRM.
- Get free live support, data migration, and onboarding on every plan with no seat minimums.
How It Works
Start a 14-day free trial with no credit card required. Import contacts, connect Gmail or Outlook, and build a pipeline with drag-and-drop boards. Nutshell chatbots and web forms capture leads even when you are offline, while AI outcomes automate follow-ups, call summaries, and next steps.
Use Cases
- Sales reps rely on AI call notetakers to transcribe, summarize, and log every conversation without manual data entry.
- Marketing teams build landing pages, segment email audiences, and automate campaigns from the same CRM.
- Small business owners manage opportunities across custom pipelines and know exactly where each deal stands.
- Sales managers monitor team performance with automated reporting, sales quotas, and hot-lead alerts.
- Founders capture and qualify website visitors around the clock with chatbots, web forms, and visitor identification.
- Service businesses create quotes and contracts, send them for e-signature, and track them through the pipeline.
Why Choose This Product
Nutshell positions itself against costlier CRMs by offering fast setup in days rather than weeks, no required technical expertise, and transparent tiered pricing starting at $13 per user per month. Every subscription includes free live support, data migration during the trial, and onboarding. The all-in-one package covers CRM, email marketing, SMS, quotes, contracts, and landing pages, and the Nutshell Advisor service adds ongoing personalized consulting.
Nutshell Pros & Cons
- 14-day free trial with no credit card required
- Free live support and onboarding on every plan with no seat minimums
- AI transcribes, summarizes, and logs every call automatically
- All-in-one CRM with email marketing, SMS, quotes, and landing pages
- Hundreds of integrations including Gmail, Outlook, Calendly, and DocuSign
Nutshell Pricing
View full pricing →- 10 AI outcomes per month
- Unlimited contacts and storage
- Email and calendar sync
- AI Chatbot
- Form builder and landing pages
- AI Agent Marketplace
- Everything in Foundation, plus 20 AI outcomes
- Activity reports
- Sales quotas
- Lead assignment rules
- Custom stage goals
- Hot leads
- Everything in Growth, plus 40 AI outcomes
- 5 custom pipelines
- Advanced reporting
- Sales automation
- AI lead recaps and next steps
- Meeting scheduler
- Everything in Pro, plus 100 AI outcomes
- 10 custom pipelines
- Advanced meeting scheduler
- Audit log and changelog
- Send email templates from Gmail and Outlook
- Additional teams and territories
- Everything in Business, plus 150 AI outcomes
- Unlimited pipelines
- Unlimited custom fields
- Enterprise SSO
- SQL data access
- Phone support
| Feature | Foundation $13/mo | Growth $25/mo | Pro $42/mo | Business $59/mo | Enterprise $79/mo |
|---|---|---|---|---|---|
| 10 AI outcomes per month | |||||
| Unlimited contacts and storage | |||||
| Email and calendar sync | |||||
| AI Chatbot | |||||
| Form builder and landing pages | |||||
| AI Agent Marketplace | |||||
| Everything in Foundation, plus 20 AI outcomes | |||||
| Activity reports | |||||
| Sales quotas | |||||
| Lead assignment rules | |||||
| Custom stage goals | |||||
| Hot leads | |||||
| Everything in Growth, plus 40 AI outcomes | |||||
| 5 custom pipelines | |||||
| Advanced reporting | |||||
| Sales automation | |||||
| AI lead recaps and next steps | |||||
| Meeting scheduler | |||||
| Everything in Pro, plus 100 AI outcomes | |||||
| 10 custom pipelines | |||||
| Advanced meeting scheduler | |||||
| Audit log and changelog | |||||
| Send email templates from Gmail and Outlook | |||||
| Additional teams and territories | |||||
| Everything in Business, plus 150 AI outcomes | |||||
| Unlimited pipelines | |||||
| Unlimited custom fields | |||||
| Enterprise SSO | |||||
| SQL data access | |||||
| Phone support |
Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about Nutshell
Exactly how much will Nutshell cost my business?
Nutshell uses transparent, tiered pricing starting at $13 per user per month on the Foundation plan and scaling to $79 on Enterprise. You can use the pricing calculator to estimate the total cost based on your team size and needs, and a 14-day free trial requires no credit card.
Is Nutshell free?
Nutshell is a paid product. See the pricing section for current plans and starting prices.
How much does Nutshell cost?
Nutshell offers the following plans: Foundation, Growth, Pro, Business, Enterprise. See the pricing section for what's included in each tier and any per-seat or usage-based costs.
What platforms does Nutshell support?
Nutshell is available on: Web, iOS, Android.