About Less Annoying CRM
Overview
Less Annoying CRM is a simple contact management tool built for small businesses. Two brothers founded the company in 2009, and it has stayed family-owned and self-funded ever since. The product positions itself as "more than a spreadsheet, less than a CRM" for teams that have outgrown spreadsheets but find traditional CRMs stuffed with features they will never use.
Every feature is designed around the solo user and small teams. The service runs one flat price of $15 per user per month with no contracts, no setup fees, and no upgrade tiers, and free human support is included for every user from day one. The company reports that more than 10,000 small businesses use the product.
Key Benefits
- Set tasks and get reminders so follow-ups are tied to the contacts and leads they belong to.
- Receive an email every morning listing who you need to touch base with that day.
- Build a clear interaction timeline from automatically timestamped notes and synced emails.
- Share notes with your team and restrict or grant access however you'd like.
- Sync Google or Outlook calendars so every meeting automatically saves to contact profiles.
- Own your data and export it to Excel whenever you want.
How It Works
Start a 30-day free trial without a credit card, or try the interactive live demo on the site. Add contacts and companies, log timestamped notes, and connect your Google or Outlook calendar and inbox. Each morning the product emails you a list of tasks and follow-ups due that day, and your team can collaborate on the same records using permissions and saved views.
Use Cases
- Solo business owners who track client relationships and stay on top of follow-ups.
- Insurance agents who manage leads, renewals, and daily touch-base reminders.
- Real estate agents who organize buyers, properties, and industry-specific saved views.
- Home service businesses that coordinate jobs and customer appointments.
- Consultants who keep client notes, calls, and meetings in one timeline.
- Nonprofits and coaches who manage donors, members, and outreach contacts.
Why Choose This Product
Less Annoying CRM is self-funded and answerable only to its customers, which lets it skip onboarding fees, long-term contracts, and enterprise bloat. Customers can cancel anytime, export their data freely, and reach free human support coaches with an average tenure of more than five years.
Less Annoying CRM Pros & Cons
- One flat price of $15 per user per month with no contracts or setup fees
- Free human support for every user, even during the free trial
- 30-day free trial with no credit card required
- Customers can export their data at any time
- Family-owned and self-funded since 2009
- Company recommends keeping total contacts below 50,000
Key Features
Daily task reminders
All plansEvery morning sends an email listing the tasks and follow-ups due that day, tied to the contacts they belong to.
Timestamped notes
Notes on each contact are automatically timestamped to build a clear interaction timeline.
Email logging
All plansConnect a Google or Outlook inbox so every email sent and received is logged chronologically on the contact's profile.
Calendar sync
Sync Google or Outlook calendars so every meeting automatically saves to the right contact's profile.
Team sharing
Add team members to share notes and collaborate on leads, with access restricted or granted however you'd like.
Custom fields
All plansAdd unlimited custom fields to tailor each contact and company record to your business.
Unlimited pipelines
All plansBuild unlimited pipelines to track leads and deals through your sales process.
Mobile access
All plansAccess the cloud-based CRM from any device with an internet connection, no installs required.
User permissions
All plansControl what each team member can see and do with configurable user permissions.
Less Annoying CRM Pricing
View full pricing →- Unlimited contacts and companies
- 25GB file storage per user
- Unlimited pipelines
- Task management
- Email logging
- Mobile access
- User permissions
- Unlimited custom fields
- Free support, always
Estimate based on listed per-seat pricing. Volume discounts and add-ons may apply.
Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about Less Annoying CRM
What's included in the free trial?
The free trial lets you use the software for 30 days at no cost with no limitations and no hassles. No credit card is required to start the trial.
Are there any contact storage limits?
There are no strict limits on the number of contacts and companies you can enter, though the company recommends staying below 50,000 total as a good rule of thumb.
How does account ownership work?
Your data is yours, always. You can export everything at any time, and Less Annoying CRM will never hold your data hostage.
What kind of training and support do you offer?
Free email and phone support is available for everyone, even if you are not a paying customer yet. The coaches are real people who have been with the company for years and know the product inside out.
How do I access LACRM?
Less Annoying CRM is cloud-based, so you can access it from any device with an internet connection. There are no downloads, no installs, and no IT department required.
How secure is my data?
The service is hosted on Amazon Web Services in their North Virginia datacenter. All connections, the live database, and all backups are encrypted.