About Firmao CRM - Online Business Management Software
Overview
Firmao is a cloud-based business management platform that brings customer relationship management, invoicing, AI and automations, warehouse management, and offers and orders into a single dashboard. The tool links data in real time, replacing scattered spreadsheets and notes with one source of truth for the whole company. Its mission is to free small and medium-sized companies from operational chaos.
Developed in Poland and built for small and medium-sized businesses, Firmao has been in daily use by business owners for over 16 years and joined the WeNet Group in June 2025. More than 6,500 companies have used the system, which holds a 4.5/5 average rating on Google and an under-four-hour support response time.
Key Benefits
- A single dashboard where customer data, documents and inventory are linked and updated in real time
- AI support across nine work areas, from communication and customer service to data analysis and content creation
- Unlimited automations that handle repetitive tasks such as lead management, reminders and sales processes
- Automated invoicing integrated with other sales documents to save time and avoid billing errors
- Warehouse management with automated documents that reduce costs and speed up order fulfillment
- Mobile apps for Android and iOS keep customers, sales and tasks within reach from anywhere
How It Works
Teams organize customer contacts, sales history and communication in one place, then track every stage of the sales funnel and set priorities for closing deals. From the same dashboard they create offers and orders, issue and edit invoices, manage warehouse stock, and let Firmao's AI and automations take over follow-ups and reminders. Data across all modules stays linked and updates in real time, so reports on sales, finances and team activity always reflect current results.
Use Cases
- Sales teams track leads, see priorities and know exactly what step to take to close a sale
- E-commerce businesses synchronize orders, products and customers from WooCommerce, Base.com, PrestaShop and Allegro
- Customer service teams respond faster with AI-assisted emails, livechat and SMS messaging
- Warehouse managers control product availability and use automated documents to fulfill orders
- Small business owners run invoicing, offers and accounting from one subscription instead of many tools
- Managers assign, monitor and account for tasks and projects with a Kanban view
Why Choose This Product
Firmao is designed for small and medium-sized businesses that want a system working from day one without lengthy implementations or IT department involvement. It pairs a Polish-developed CRM with over 1,000 integrations, a 14-day free trial, and technical support that responds in under four hours. Awards from SellWise and FinancesOnline recognize the platform's development into a complete business management system.
Key Features
Customer management
All plansFirmao stores contacts, companies and sales history in one place so teams track every stage of the customer relationship.
Invoicing and finance
All plansIssue, edit and receive invoices with KSeF integration, OCR scanning and automatic recurring invoice generation.
Warehouse management
Enterprise+Control product availability, run multi-warehouse management and generate automated warehouse documents.
Tasks and projects
All plansAssign, monitor and account for tasks and projects, including a Kanban view for tracking goal achievement.
AI assistant
SupremeAI covers nine work areas from communication and customer service to data analysis and content creation.
Process automation
Enterprise+Create unlimited automations to handle repetitive tasks from lead management and reminders to sales processes.
Reports and analytics
All plansClear reports on sales, finances and team activities provide key data in one place for business decisions.
Mobile CRM
All plansMobile apps for Android and iOS let users create notes, send emails, prepare offers and schedule meetings in real time.
Firmao CRM - Online Business Management Software Pricing
View full pricing →- CRM for customers, tasks, projects and calendar
- Invoicing with KSeF, invoices, receipts and bills
- Offers, orders and simple cost estimates
- OCR automatic invoice scanning
- Mobile apps for Android and iOS
- 2 GB network drive
- Everything in Standard plus bank account connection
- Livechat and callback
- Editable document templates, email templates and autoresponders
- Recurring invoices and price groups
- Sales opportunities and JPK VAT
- Gantt and Kanban charts; 10 GB network drive
- Google and Outlook calendar integration
- Email and phone campaigns plus SMS messaging
- E-commerce, accounting, banking and courier integrations
- ERP and WMS warehouse management
- Process automation and advanced analytics
- Fiscal printer integration and customer panel
- AI assistant with conversation transcription and summary
- Custom functionality programming
- Email sequences and marketing automation
- Messenger, WhatsApp and Microsoft Teams integration
- 24/7 email support and increased limits
| Feature | Standard €21/mo | Professional €39/mo | Enterprise €75/mo | Supreme €103/mo |
|---|---|---|---|---|
| Customer management | ||||
| Invoicing and finance | ||||
| Warehouse management | ||||
| Tasks and projects | ||||
| AI assistant | ||||
| Process automation | ||||
| Reports and analytics | ||||
| Mobile CRM |
Pricing extracted from the product website and may change. Check the source for current details.