About ServiceTitan
Overview
ServiceTitan is an all-in-one software platform built for home and commercial contractors across the trades, from HVAC, plumbing, and electrical to construction and roofing. It keeps service visits and construction projects running smoothly by covering dispatching, scheduling, call booking, invoicing, pricebook, mobile estimates, payroll, advanced reporting, commission tracking, and customizable memberships.
Founders Ara Mahdessian and Vahe Kuzoyan built the platform in 2012 to help their fathers run better contracting businesses. Today, over 100,000 contractors rely on ServiceTitan, which offers more than 70 pre-built integrations with products like ServiceChannel, XOi, Viewpoint Spectrum, Sage, and Ferguson.
Key Benefits
- Dispatch and schedule technicians from a drag-and-drop board that makes fleet management simple.
- Convert branded proposals into jobs and service agreements automatically once customers accept.
- Get paid faster with invoicing, payments, integrated financing, and accounts payable tools.
- Protect margins with Client Pricing that automatically keeps up with price changes.
- Track inventory, purchasing, and project costs in real time across every phase of work.
- See team performance through custom reports and dashboards on closing rates and booked jobs.
How It Works
Contractors sign up and choose a per-technician package that fits their business size, then run the platform from the cloud and access it from anywhere. Office staff book calls, schedule jobs, and dispatch techs, while field teams capture estimates, invoices, and job details from the mobile app. Service agreements run on autopilot, and accounting syncs with external software to close the loop.
Use Cases
- HVAC and plumbing contractors manage recurring service visits, memberships, and maintenance agreements.
- Commercial service companies dispatch crews and track work orders across large service territories.
- Construction and remodeling firms keep projects on schedule and on budget with job costing and WIP reporting.
- Electrical, roofing, and landscaping contractors send branded proposals that convert to signed jobs.
- Franchise and multi-location operators control field teams, inventory, and reporting from one platform.
Why Choose This Product
ServiceTitan is purpose-built for the trades rather than repurposed generic software, and it pairs deep workflow coverage with more than 70 pre-built integrations. Contractors report measurable gains, including a 15% average yearly revenue increase and higher service agreement renewals, and the platform carries strong user ratings on Capterra, G2, and Software Advice.
ServiceTitan Pros & Cons
- 70+ pre-built integrations including Sage and ServiceChannel
- Per-technician packages sized to any contracting business
- Trusted by over 100,000 contractors
- Cloud-based access from anywhere with a field mobile app
- Strong user ratings on Capterra, G2, and Software Advice
ServiceTitan Pricing
View full pricing →- Dispatching
- Scheduling
- Call Booking
- Invoicing
- Pricebook
- Mobile Estimates
- Dispatching
- Scheduling
- Call Booking
- Invoicing
- Pricebook
- Mobile Estimates
- Dispatching
- Scheduling
- Call Booking
- Invoicing
- Pricebook
- Configurable Payroll
| Feature | Starter Custom | Essentials Custom | The Works Custom |
|---|---|---|---|
| Dispatching | |||
| Scheduling | |||
| Call Booking | |||
| Invoicing | |||
| Pricebook | |||
| Mobile Estimates | |||
| Configurable Payroll |
Pricing extracted from the product website and may change. Check the source for current details.