About Bitrix24
Overview
Bitrix24 is an all-in-one online workspace that brings sales, collaboration, communication, automation, and HR together in a single platform. Released to the public in April 2012, it is now used by more than 15 million organizations worldwide and is available in 18 languages.
Built around a CRM at its core, Bitrix24 also covers tasks and projects, chat and video calls, online meetings, sites and online stores, HR management, and workflow automation. Organizations can start with a free plan for up to two users and upgrade to flat-rate paid plans that charge per organization rather than per user.
Key Benefits
- Run CRM, projects, HR, sites, and communication in one platform instead of several subscriptions.
- Pay one flat rate per plan with a set user limit, so adding users does not raise the monthly cost.
- Automate approvals, requests, sales rules, and business processes with no-code tools and RPA.
- Use AI for everyday work, including AI agents, sales scripts, and the Vibecode app builder.
- Start free with a plan for up to two users and no credit card required.
- Host Enterprise data on AWS with SOC 1/2/3, ISO 27001, and PCI DSS Level 1 certifications.
How It Works
To get started, create a free Bitrix24 account, add your team, and pick the tools you need — CRM pipelines, task boards, HR profiles, or a website. Sales teams track leads and deals through pipelines, send invoices, and take online payments, while project teams plan with Kanban, Gantt, or Scrum boards. Teams then connect apps such as WhatsApp, telephony, and email, and can add AI agents or build custom tools through Vibecode by describing what they need in a chat.
Use Cases
- Sales teams manage leads, deals, and contacts in pipelines, create estimates and invoices, and collect online payments.
- Project managers plan work with Kanban, Gantt, and Scrum boards, assign tasks, and track time and workload.
- Marketing managers launch email and ad campaigns, build web forms to collect leads, and analyze campaign ROI.
- HR administrators track worktime, manage employee profiles and absences, and publish company announcements.
- Customer service teams answer requests with a live chat widget, SMS or email automation, and callback widgets.
- E-commerce owners build mobile-friendly online stores and process payments.
Why Choose This Product
Bitrix24 differentiates itself with an all-in-one approach that replaces separate SaaS subscriptions, flat-rate pricing without per-user fees, and a free entry plan. It reports customer outcomes such as a 26% higher task completion rate, 32% higher employee engagement, and 43% higher lead conversion. Enterprise customers get dedicated AWS-hosted infrastructure with security certifications and capacity for up to 10,000 users and 100 TB of storage.
Bitrix24 Pricing
View full pricing →- 100% free for 1–2 users
- 5 GB storage
- Basic CRM (deals, contacts)
- Tasks with Kanban and Gantt
- Shared calendars
- Chat and video calls
- 5 users included
- 24 GB storage
- AI for everyday work
- Sales pipelines and recurring deals
- Online payments
- Email, WhatsApp, and telephony integrations
- 50 users included
- 100 GB storage
- Unlimited leads
- Invoices and estimates
- Web form designer and e-signature
- Unlimited projects and boards
- 100 users included
- 1 TB storage
- Sales automation
- Call tracking and email marketing
- Task time tracking and automation
- RPA and HR management tools
- From 250 to 10,000 users
- 3 TB to 30 TB storage
- SOC-compliant AWS hosting
- Active Directory integration
- Multi-level permissions
- Priority customer support
- 5 users included
- Vibecode app builder
- Unlimited Market apps and REST API
- AI for everyday work
- 24 GB storage
| Feature | Free Free | Basic $69/mo | Standard $144/mo | Professional $289/mo | Enterprise $579/mo | Basic Vibe+ $89/mo |
|---|---|---|---|---|---|---|
| 100% free for 1–2 users | ||||||
| 5 GB storage | ||||||
| Basic CRM (deals, contacts) | ||||||
| Tasks with Kanban and Gantt | ||||||
| Shared calendars | ||||||
| Chat and video calls | ||||||
| 5 users included | ||||||
| 24 GB storage | ||||||
| AI for everyday work | ||||||
| Sales pipelines and recurring deals | ||||||
| Online payments | ||||||
| Email, WhatsApp, and telephony integrations | ||||||
| 50 users included | ||||||
| 100 GB storage | ||||||
| Unlimited leads | ||||||
| Invoices and estimates | ||||||
| Web form designer and e-signature | ||||||
| Unlimited projects and boards | ||||||
| 100 users included | ||||||
| 1 TB storage | ||||||
| Sales automation | ||||||
| Call tracking and email marketing | ||||||
| Task time tracking and automation | ||||||
| RPA and HR management tools | ||||||
| From 250 to 10,000 users | ||||||
| 3 TB to 30 TB storage | ||||||
| SOC-compliant AWS hosting | ||||||
| Active Directory integration | ||||||
| Multi-level permissions | ||||||
| Priority customer support | ||||||
| Vibecode app builder | ||||||
| Unlimited Market apps and REST API |
Pricing extracted from the product website and may change. Check the source for current details.