About BigCommerce
Overview
BigCommerce is an open ecommerce platform for B2C and B2B brands. It gives merchants a single foundation to run storefronts across brands, regions, and channels.
The company was founded in 2009 and went public on NASDAQ in 2020 under the ticker CMRC. It serves merchants in more than 150 countries.
Key Benefits
- Build storefronts visually with a drag-and-drop editor, or go deeper with full API and code access.
- Convert more shoppers with a customizable one-page checkout that supports digital wallets, one-click, and BNPL.
- Reach shoppers on Google, Meta, TikTok, Amazon, Walmart, and eBay through Feedonomics product feed management.
- Serve business buyers with account-specific pricing, quotes, reorders, invoice payments, and approval workflows.
- Connect existing tools through open APIs and 600+ integrations including ERP, CRM, PIM, and WMS systems.
- Choose from 20+ Embedded Payment Providers with no payment fees, plus access to 130+ payment solutions.
How It Works
Create an account with no credit card and start a free trial on your actual store. Import your products, set up checkout, and customize your storefront, then choose a plan and go live. Most stores launch within 30 days, and B2B portals typically launch in 60 to 90 days.
Use Cases
- Ecommerce managers launch and customize a store with drag-and-drop tools and a hosted checkout.
- B2B sellers give buyers self-service quotes, reorders, and invoice payments without a sales rep.
- Global brands run multiple storefronts with multi-language and multi-currency support from one system.
- Marketplace sellers sync product data to 150+ marketplaces, social, and advertising channels.
- Developers build custom experiences using open APIs and headless-ready code access.
- Merchants in regulated categories handle age verification and compliance flows without custom development.
Why Choose This Product
BigCommerce supports non-standard models such as subscriptions and hybrid B2B/DTC, and it adds agentic commerce tools to help catalogs surface in AI search and chat. A Forrester Total Economic Impact study cited on the page reports 211% ROI within 8 months.
BigCommerce Pros & Cons
- Free trial on your actual store with no credit card
- 600+ integrations plus open APIs
- Zero payment fees with Embedded Payment Providers
- Supports both B2B and B2C from one platform
- Syncs product data across 150+ channels via Feedonomics
- Plans auto-upgrade as trailing 12-month GMV grows
- Core plan does not include phone support
- 0.9% overage applies on Scale GMV above $33,333/month
Key Features
Visual Storefront Builder
A drag-and-drop editor lets teams use their design system and custom components to build websites and landing pages.
Optimized Checkout
A customizable one-page checkout offers digital wallets, one-click, and BNPL.
Product Feed Management
Feedonomics syncs and optimizes product data across 150+ marketplaces, social commerce, and advertising channels.
Agentic Commerce Tools
Catalog enrichment, selling inside AI chat, brand agents, and the Companion AI assistant prepare stores for AI-driven shopping.
B2B Self-Service
Business buyers get account-specific pricing, quotes, reorders, invoice payments, and role-based approval workflows.
Global Selling
Multi-language and multi-currency support lets one storefront serve every market.
Flexible Payments
20+ Embedded Payment Providers carry no payment fees, with access to 130+ payment solutions.
Open APIs and Integrations
Open APIs and 600+ integrations connect ERP, CRM, PIM, and WMS tools.
Multiple Storefronts
Teams manage multiple brands, regions, or channels from one system.
BigCommerce Pricing
View full pricing →- For new businesses with up to $30K in annual sales
- Zero fees with Embedded Payment Providers
- 24/7 chat and email support
- Auto-upgrades to Growth above $30K TTM GMV
- For businesses scaling toward $100K in annual sales
- Zero fees with Embedded Payment Providers
- 24/7 live phone and chat support
- Auto-upgrades to Scale above $100K TTM GMV
- For businesses with $1M in annual sales
- Up to $33,333/month GMV, 0.9% on GMV above cap
- Zero fees with Embedded Payment Providers
- 24/7 live phone and chat support
- Starting at $1,499 per month, billed annually
- Custom payment terms that fit your volume
- Dedicated Customer Success Manager
- 24/7 live phone and chat support
| Feature | Core $29/mo | Growth $79/mo | Scale $299/mo | Performance Custom |
|---|---|---|---|---|
| For new businesses with up to $30K in annual sales | ||||
| Zero fees with Embedded Payment Providers | ||||
| 24/7 chat and email support | ||||
| Auto-upgrades to Growth above $30K TTM GMV | ||||
| For businesses scaling toward $100K in annual sales | ||||
| 24/7 live phone and chat support | ||||
| Auto-upgrades to Scale above $100K TTM GMV | ||||
| For businesses with $1M in annual sales | ||||
| Up to $33,333/month GMV, 0.9% on GMV above cap | ||||
| Starting at $1,499 per month, billed annually | ||||
| Custom payment terms that fit your volume | ||||
| Dedicated Customer Success Manager |
Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about BigCommerce
Does BigCommerce offer a free trial?
Yes. You create an account with no credit card and no commitment. The free trial is your actual store, not a staged setup, so you can import products, set up checkout, and customize your storefront before choosing a plan.
How much does BigCommerce cost?
Pricing starts at $29 per month billed annually for Core, $79 for Growth, and $299 for Scale. Performance is custom pricing starting at $1,499 per month billed annually. Prices are in US dollars and exclude taxes.
How long does it take to launch a BigCommerce store?
Most stores go live within 30 days. B2B portals typically launch in 60 to 90 days.
Does BigCommerce support B2B selling?
Yes. B2B features include account-specific pricing, products, terms, and payment options, plus self-service quotes, reorders, invoice payments, and buyer roles, permissions, and approval workflows.
How many integrations does BigCommerce have?
BigCommerce lists 600+ integrations covering ERP, CRM, PIM, and WMS tools, along with open APIs for custom builds.
Are there payment fees on BigCommerce?
Orders processed through Embedded Payment Providers carry no BigCommerce payment fees, and there are 20+ such providers. Orders through Open Payment Providers may incur a monthly fee based on plan.