About SendPulse
Overview
SendPulse is a multi-channel marketing automation platform that brings email, SMS, web push, and messaging-app chatbots into one workspace. Founded in 2015 as an email marketing tool, it now serves over 200,000 customers with a built-in CRM, automation builder, website builder, and online course builder.
Businesses capture leads across WhatsApp, Facebook, Instagram, Telegram, Viber, and TikTok, convert them with automated campaigns, and retain them with re-engagement messages and feedback tools. An AI assistant writes campaign copy, builds chatbot flows, answers customers 24/7, and manages daily workflows.
Key Benefits
- Build chatbot flows once and run them across Instagram, Facebook, WhatsApp, Telegram, Viber, and TikTok.
- Bring every contact and conversation into a single CRM with deal assignees and reminders.
- Trigger cross-channel journeys from a single customer action, such as a click, reply, or abandoned cart.
- Create websites, landing pages, and online stores without coding or a tech team.
- Sell online courses through the built-in course builder.
- Start with a free plan that includes 15,000 emails per month with no time limit.
How It Works
Users create a free account without a credit card, grow their contact list with subscription forms and pop-ups, and then launch email, SMS, web push, or chatbot campaigns from one dashboard. Automation flows respond to events such as ad clicks and abandoned carts, route conversations to human agents when needed, and log new deals in the CRM automatically.
Use Cases
- Ecommerce brands recover abandoned carts and win purchases through in-chat payments on Instagram and Facebook.
- Marketing teams nurture leads with automated email campaigns and A/B tested subject lines.
- Support teams let AI chatbots handle FAQs and pass off-script chats to agents with full history.
- Educators build and sell online courses with the course builder.
- Sales teams track deals, assign owners, and set reminders inside the CRM.
- Small businesses create no-code websites and pop-ups to grow their mailing lists.
Why Choose This Product
SendPulse combines email, SMS, web push, chat, CRM, and web-building tools in one platform, so teams avoid juggling separate vendors. It offers a free plan with no time limit, 24/7 support in English, Spanish, Portuguese, Ukrainian, and Russian, and more than 40 ready-made integrations, including Make, n8n, Zapier, and Shopify.
SendPulse Pros & Cons
- Free plan with 15,000 emails per month and no time limit
- Over 200,000 customers with 24/7 multilingual support
- 40+ integrations including Make, n8n, Zapier, and Shopify
- AI assistant plus MCP server for agentic workflows
- Covers email, SMS, web push, and six chat apps
- Enterprise plan requires a minimum of 2,500 contacts
Key Features
Chatbot builder
Free+Build AI chatbot flows once and run them across Instagram, Facebook, WhatsApp, Telegram, Viber, and TikTok with human handoff when conversations go off script.
Email campaigns
Free+Create campaigns with a drag-and-drop builder, over 130 responsive templates, A/B testing, segmentation, and AMP emails.
Built-in CRM
Store every contact and conversation in a single CRM with clear pipelines, a deal assignee, and reminders that keep leads from going cold.
Automation 360
Trigger cross-channel journeys from a single customer action, routing chats to your team when a response calls for human judgment.
AI assistant
Generate and polish campaign copy, build chatbot flows and pop-ups, translate messages, recognize voice input, and capture data automatically.
Web push notifications
Re-engage website visitors with timely browser notifications alongside email and chat campaigns.
Online course builder
Create eLearning projects, manage the student experience, and generate revenue from your expertise.
Website builder
Build landing pages, websites, and online stores with no coding skills, and add pop-ups to grow your contact list.
Mobile app
Add new recipients to your mailing list, send emails, and monitor campaign results on the go.
Email verifier
Free+Verify subscriber email addresses to keep your mailing list clean from non-existent addresses, spam traps, and typos.
SendPulse Pricing
View full pricing →- 15,000 emails per month
- 140+ editable email templates
- Drag-and-drop email builder
- Contact import and subscription forms
- Basic features in Automation
- Open and click-through rate analytics
- Unlimited number of emails
- Static subscriber segmentation
- A/B testing for email subject, content, and sender names
- 3 users per account
- Scheduled sending by date and time
- No SendPulse branding
- Reengagement emails
- Dynamic subscriber segmentation
- Email address verification
- 10 users per account
- Expert-level features in Automation
- Personalized onboarding with a dedicated coordinator
- Unlimited sender email addresses
- Unlimited number of flows in Automation
- Full A/B testing suite
- Unlimited number of users
- Dedicated support
- Up to 10,000 emails
- Static subscriber segmentation
- A/B testing for email subject, content, and sender names
- 3 users per account
- Scheduled sending by date and time
- No SendPulse branding
- Up to 10,000 emails
- Reengagement emails
- Dynamic subscriber segmentation
- Email address verification
- 10 users per account
- Expert-level features in Automation
| Feature | Free Free | Standard $9.60/mo | Pro $11.52/mo | Enterprise $16.13/mo | Standard Pay As You Go $48 usage-based | Pro Pay As You Go $57.60 usage-based |
|---|---|---|---|---|---|---|
| Chatbot builder | ||||||
| Email campaigns | ||||||
| Email verifier |
Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about SendPulse
How do I choose the best pricing plan?
SendPulse offers monthly subscriptions (Free, Standard, Pro, and Enterprise) plus a Pay As You Go option, with plans differing by available features and mailing list size. The Free plan lets you email up to 500 subscribers. For larger lists, paid plans fit the needs, size, and nature of your business — compare them on the pricing page.
How do I switch to a different plan?
In your SendPulse account, go to the Email tab and select the Pricing plans section. Click My subscriptions, choose the plan you want, and click Activate.
How can I pay?
Select a pricing plan in the Email tab's Pricing plans section. SendPulse accepts Visa and Mastercard credit cards and also supports payment via PayPal.
What if I change my mind?
To cancel pricing plan auto-renewal, click the avatar in the upper-right corner of your account, go to Payments, and select the pricing plan you want to stop renewing.
Is SendPulse free?
SendPulse offers a free plan with optional paid upgrades. See the pricing section for what's included in each tier.
How much does SendPulse cost?
SendPulse offers the following plans: Free, Standard, Pro, Enterprise, Standard Pay As You Go, Pro Pay As You Go. See the pricing section for what's included in each tier and any per-seat or usage-based costs.