About Privyr
Overview
Privyr is a mobile-first CRM and automatic follow-up system built for B2C salespeople. It connects your lead sources to your phone, sending instant alerts and letting you engage new leads through WhatsApp, text, and calls. Co-founded in 2018 in Singapore, Privyr now serves more than 500,000 businesses across 125 countries.
Users get auto-personalised messages, automated multi-step follow-up sequences, view tracking on shared sales content, and bulk calling or messaging. The company reports that users engage more than 100 million leads and save roughly 80% of the time once spent on manual sales tasks.
Key Benefits
- Instant lead alerts arrive on your phone as soon as a new lead is captured.
- Follow-up sequences automatically engage leads until they reply.
- Messages are auto-personalised with each lead's name and details.
- Bulk call or message dozens of leads at a time from one workflow.
- View tracking tells you when a lead opens your files and pages.
- Activity timelines and dashboards show every interaction across your team.
How It Works
Connect lead sources such as Facebook Lead Ads, Google Forms, or Zapier to Privyr. The app alerts you the moment a lead arrives, and you respond with one tap using auto-personalised templates or automated sequences. Every call, message, and file view is logged in the activity timeline so you and your team can review and refine the follow-up process from your phone.
Use Cases
- Real estate agents respond to new listing leads within seconds of capture.
- Insurance advisors reach incoming leads by phone call and text right away.
- Automotive marketers lift conversion rates by engaging leads faster.
- Agency owners auto-assign leads and coach team members on call speed.
- Beauty and wellness consultants send personalised messages at scale.
- Optometrists and local service businesses turn Facebook lead ads into booked appointments.
Why Choose This Product
Privyr targets B2C sales teams who found desktop, email-based CRMs a poor fit for phone-first work. It runs from a mobile app and web version, uses your existing WhatsApp Business number, and offers a free forever plan for up to three team members. WhatsApp automation is a paid add-on, and the free tier limits engagement to your most recent lead.
Privyr Pros & Cons
- Free forever plan with no credit card required
- Trusted by 500,000+ businesses across 125 countries
- Instant lead alerts and automated follow-ups via WhatsApp, text, and calls
- Connects to Facebook Lead Ads, Zapier, Google Forms, and more
- Mobile app with 100,000+ downloads plus a web version
- Free tier limited to engaging only your most recent lead
- WhatsApp auto-responder, campaigns, and monitoring require paid add-ons
Key Features
Instant lead alerts
All plansPrivyr notifies you on your phone the moment a new lead arrives from any connected source.
WhatsApp auto-responder
The paid add-on instantly and automatically messages new leads 24/7 from your existing WhatsApp Business number.
Follow-up sequences
Automated multi-step sequences combine templated messages, trackable files, calls, and time delays to follow up until a lead replies.
Bulk calling & messaging
You can bulk call or message up to 50 leads at a time with auto-personalised content on paid plans.
Auto-personalised content
Messages and follow-ups are automatically personalised with each lead's name and details.
View tracking
You get notified when a lead views your sales files and pages, with their activity logged.
Activity timeline
Every interaction with a lead, including content sent, call logs, and notes, appears in one timeline.
Team dashboards
High-level dashboards and detailed timelines let managers track performance and coach their team.
AI lead parsing
Privyr Pro+Privyr automatically extracts and captures leads from email alerts sent by virtually any lead source.
Custom client fields
Privyr Pro+You can enrich client records with custom fields, groups, dropdowns, attachments, and geolocation.
Privyr Pricing
View full pricing →- Up to 3 team members
- Unlimited lead source integrations
- Unlimited instant lead alerts (app only)
- Up to 2 lead distribution recipients
- Up to 10 message, file, and page templates
- Mobile app and web version access
- Up to 20 team members
- Unlimited follow-up sequences
- Unlimited email lead alerts and lead distribution
- Unlimited message, file, and page templates
- Bulk calling and messaging
- Custom fields, activity attachments, and geolocation
- For 20+ team members
- Advanced team management and permissions
- Subteam hierarchy
- Advanced analytics and team dashboard
- Custom branding of the mobile and web app
- Dedicated account manager
| Feature | Free Forever Free | Privyr Pro Custom/mo | Privyr Ultimate Custom |
|---|---|---|---|
| Instant lead alerts | |||
| AI lead parsing | |||
| Custom client fields |
Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about Privyr
Is Privyr free?
Privyr offers a free plan with optional paid upgrades. See the pricing section for what's included in each tier.
How much does Privyr cost?
Privyr offers the following plans: Free Forever, Privyr Pro, Privyr Ultimate. See the pricing section for what's included in each tier and any per-seat or usage-based costs.
What platforms does Privyr support?
Privyr is available on: iOS, Android, Web.