About Pipefy: AI Agents for Workflow Automation
Overview
Pipefy is a no-code AI Agent platform for workflow automation. Founded in 2015 by Alessio Alionço, it helps teams digitize business processes with AI Agents, workflows, forms, portals, apps, emails, data, analytics, and integrations. Pipefy now serves companies in over 100 countries, including IBM, Volvo, and Itaú.
The platform lets users build workflows and AI Agents in seconds using a few clicks and natural language prompts. It brings process creation, testing, and continuous improvement together in one place, without requiring a dedicated technical team.
Key Benefits
- Build workflows and AI Agents with no-code tools and natural language prompts in seconds
- Digitize and automate business processes across finance, HR, insurance, legal, and consumer goods
- Combine an AI Studio for building agents with an orchestration platform where they run and scale
- Apply enterprise-grade security, compliance-by-design, and full auditability
- Gain real-time visibility into AI consumption and manage credits with precision
- Integrate WhatsApp, Teams, and Slack directly into workflows
How It Works
Users create processes with a few clicks and natural language prompts, then connect pipes and combine automations to build fully integrated workflows. AI Agents execute inside these processes, connecting external systems, while built-in AI Assistants handle requests, track statuses, and run tasks through commands on the platform or in the channel of choice.
Use Cases
- Financial services teams automate credit analysis, KYC/KYB identity checks, and regulatory monitoring
- Insurance teams automate claim intake, fraud detection, and policy and broker management
- Consumer goods companies connect HR to supply chain to reduce rework and raise efficiency
- Finance teams centralize accounts payable and vendor onboarding to cut manual work and ensure compliance
- HR teams manage hiring to offboarding, automate approvals, and provide 24/7 self-service
- Legal teams automate contract creation, approval, and renewal tracking
Why Choose This Product
An independent Forrester Total Economic Impact study quantifies the value Pipefy delivers, reporting 260% return on investment, 40% average time saved, 50% reduction in development, and a payback period under six months. Gartner recognizes Pipefy in its Emerging Market Quadrant for no-code agent builders, and the platform combines process automation with built-in governance and enterprise-grade security.
Pipefy: AI Agents for Workflow Automation Pros & Cons
- Free Starter plan with no credit card required
- No-code AI Agent builder recognized by Gartner
- Forrester study shows 260% ROI and 40% time saved
- Enterprise-grade security with governance certifications
- Native integrations with Slack, GitHub, BitBucket, WhatsApp, and Teams
- Business and Enterprise plans require contacting sales for pricing
- Free plan limited to 5 processes, 10 users, and 50 cards per month
Key Features
AI Agent Builder
Build, adjust, and manage no-code AI Agents using a few clicks and natural language prompts.
Built-in AI Assistants
Create requests, track statuses, and execute tasks with simple commands on the platform or in your chosen channel.
Process Orchestration
Define business rules, connect pipes, and combine automations to create fully integrated end-to-end workflows.
Smart Integrations
Connect critical systems and automate workflows by combining iPaaS and native automation to reduce silos.
Enterprise Messaging
Integrate WhatsApp, Teams, and Slack directly into workflows with traceability and IT governance.
Custom Portals
Build secure custom interfaces for different audiences with controlled access and simplified interaction.
Governance & Security
Deliver compliance by design, full auditability, and precise control over AI and sensitive data at enterprise scale.
Usage Visibility
Monitor AI consumption in real time and manage credits to optimize resources and control costs.
Electronic Signature
Business+Capture electronic signatures on documents as part of automated workflows in paid tiers.
Pipefy: AI Agents for Workflow Automation Pricing
View full pricing →- Pipefy AI
- Up to 5 processes and 10 users
- Basic automations
- Plug-n-play process templates
- Request tracker and visual customization
- Unlimited processes and unlimited users (per-user billing)
- Access to Pipefy's API
- Role-based access and private processes
- Conditional logic and data recovery
- Electronic signature and standard support
- Multiple automations and integrations
- Two-factor authentication and single sign-on
- Custom email domain and white label
- Higher database and storage limits
- Support from Pipefy's team
| Feature | Starter Free | Business Custom | Enterprise Custom |
|---|---|---|---|
| Pipefy AI | |||
| Up to 5 processes and 10 users | |||
| Basic automations | |||
| Plug-n-play process templates | |||
| Request tracker and visual customization | |||
| Unlimited processes and unlimited users (per-user billing) | |||
| Access to Pipefy's API | |||
| Role-based access and private processes | |||
| Conditional logic and data recovery | |||
| Electronic signature and standard support | |||
| Multiple automations and integrations | |||
| Two-factor authentication and single sign-on | |||
| Custom email domain and white label | |||
| Higher database and storage limits | |||
| Support from Pipefy's team |
Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about Pipefy: AI Agents for Workflow Automation
Do I need any advanced technical skills or professional support services to implement Pipefy?
Pipefy is designed to be simple, allowing anyone to configure their own processes and workflows. In large and complex operations, some companies prefer support from professional consultants, and Pipefy can recommend companies that offer those services.
Will my data be private and safe?
Keeping data secure is a top priority at Pipefy. You can review its security protocols and how your business and customer data will be protected in the company's security whitepaper.
What if I need to add someone new to my team?
You can add new members at any time. The amount charged per new user will be the same as for the other members included in your plan.
Can I change plans anytime I want? How long are the contracts?
Contracts can be monthly or yearly. You can start, stop, or change your plan anytime, though Pipefy does not give refunds for cancellation or plan downgrades.
Does Pipefy integrate with other systems?
Yes. There are five ways to integrate Pipefy with other tools: custom integrations with any software, native integrations with Slack, GitHub, BitBucket, and Google Hangouts, via API, via HTTP requests, and via Zapier.
Is Pipefy: AI Agents for Workflow Automation free?
Pipefy: AI Agents for Workflow Automation offers a free plan with optional paid upgrades. See the pricing section for what's included in each tier.