About DonorPerfect
Overview
DonorPerfect is fundraising software and a nonprofit CRM that nonprofit development teams have used for over 40 years. It connects donor management, donation processing, online giving, email marketing, and customized reporting in one system.
The company is 100% employee-owned and serves more than 11,000 nonprofits in the US and Canada. Its parent company, SofterWare, started in 1981.
Key Benefits
- Process gifts, steward donors, run campaigns, and host events from one organized CRM.
- Track fundraising results in real time, including donor engagement scores and custom KPIs.
- Send personalized emails with Constant Contact, which the site says comes included in every plan.
- Automate outreach and task assignments at key points in the donor journey.
- Accept online gifts through customizable donation forms, digital wallets, and donor portals.
- Migrate from another fundraising platform with data mapping and record matching support.
How It Works
When you switch to DonorPerfect, you create your first donation form and start accepting payments. The team then maps and formats your donor database, matches and updates your records, pledges, and custom fields, and configures the system to your needs. You also choose your online fundraising and donation processing tools.
Use Cases
- Development directors track giving history, donor scores, and campaign performance to guide strategic planning.
- Fundraising assistants enter gifts in batches, send acknowledgments, and follow automated task assignments.
- Communications staff segment donors and send personalized email campaigns through Constant Contact.
- Event coordinators run fundraising events and connect event registration with donor records.
- Nonprofits moving from disconnected tools consolidate donor data into a single CRM.
Why Choose This Product
DonorPerfect states that it reinvests 20% of revenue in research and development and reports a 90% year-over-year client retention rate. Pricing depends on the features your organization needs, and plans start at $119 per month. A representative provides a custom quote.
DonorPerfect Pros & Cons
- Constant Contact email marketing included in every plan
- Combines donor management, online giving, and reporting in one CRM
- Trusted by 11,000+ nonprofits in the US and Canada
- Migration support for switching from other fundraising platforms
- Named integrations for accounting, prospect research, and matching gifts
Key Features
Donor Insights Reporting
Includes 70+ standard reports, unlimited custom reports, and scheduled reports delivered to your inbox.
Built-In Email Marketing
Constant Contact comes with DonorPerfect, offering custom templates, dynamic email lists, and a Donor Journey Builder for multi-touch campaigns.
Donor Profiles
Profiles show a 0-100 Donor Score, key giving metrics, and monthly donor, major donor, and volunteer indicators.
Dashboards and Goals
Custom dashboards offer over 25 standard graphs and widgets, visual goal tracking, and monthly giving metrics.
Online Donation Forms
Branded, embeddable forms support digital wallet payments, custom ask-amount URLs, and donor portals for updating contact and payment details.
Gift Acknowledgments
Send personalized thank-you letters and emails, video acknowledgements, and automatic receipts for online and monthly gifts.
Task Management
Automatic task assignments with due dates, calendar reports, and a personalized pipeline of approaching deadlines.
DP Mobile App
The DP Mobile app lets fundraisers track and manage donor interactions on the go.
Givecloud Online Giving
Givecloud adds faster donation page loads, custom domains, suggested ask amounts, and self-service donor portals.
DonorPerfect Pricing
View full pricing →Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about DonorPerfect
Who is DonorPerfect best for?
DonorPerfect is fundraising software for nonprofit professionals who want to strengthen donor relationships and support long-term growth. It supports organizations at different stages with flexible donor management, reporting, online giving, email marketing, automation, and integrations.
Who owns DonorPerfect?
DonorPerfect is owned by its founders and employees, with no plans to seek funding from investment bankers. The company reinvests 20% of its revenue in Research and Development.
How much does DonorPerfect cost?
Plans start at $119 per month. Pricing depends on the features and functionality your organization needs, and a representative provides a personalized, no-obligation quote.
What is the difference between a nonprofit CRM and donor management software?
The terms are often used interchangeably. Both organize donor data and relationships, but a fundraising CRM can also support donation processing, online giving, campaign management, reporting, automation, and email marketing.
Can I switch to DonorPerfect from another fundraising CRM?
Yes. DonorPerfect helps nonprofits transition from other platforms and databases. Migration services help organize and map donor records, transfer historical information, configure the new system, and prepare your team.
Does DonorPerfect include email marketing?
Yes. Constant Contact is built into every DonorPerfect system so you can sync donor data and automate outreach. DonorPerfect also integrates with Mailchimp if you prefer to keep existing email workflows.