About Outreach — Agentic AI Platform for Revenue Teams
Overview
Outreach is an agentic AI platform for revenue teams that brings prospecting, deal management, forecasting, coaching, and account expansion into one system. Founded in early 2014, the company says sellers use it to close over 2 million opportunities each month.
AI agents act as a teammate to work every deal and every account for every rep simultaneously. Sales, marketing, revenue operations, and customer success teams rely on the platform.
Key Benefits
- AI agents surface the right prospects, handle research, and guide sellers on what to do next.
- Deal inspection flags at-risk opportunities and prioritizes actions to accelerate deal velocity.
- Conversation intelligence surfaces coaching opportunities in real time to improve team performance.
- AI-assisted forecasting reduces prep time and improves forecast accuracy.
- Agents flag renewal or churn risks early and automate retention plays.
- Enterprise-grade encryption, SSO, and role-based access controls protect revenue data.
How It Works
Reps ask questions and take action through Omni, a universal conversational agent available in-app, on mobile, or in Slack. Teams upload case studies, battlecards, and white papers into the Outreach AI knowledge base, then deploy ready-to-run workflows from Agent Studio's visual canvas. Before each meeting, reps launch an automated briefing covering account history, recent activity, open opportunities, and suggested talking points.
Use Cases
- Sales reps get an AI teammate that researches prospects and guides next actions on every deal.
- Sales leaders assess pipeline quantity, quality, and maturity with coverage and win/loss modeling.
- Managers coach smarter using conversation intelligence insights from real-time transcription and sentiment analysis.
- Account teams protect renewals by flagging churn risks early and automating retention plays.
- Revenue operations leaders forecast with confidence using AI-assisted modeling and scenario planning.
- Customer success and marketing teams orchestrate engagement across the entire revenue lifecycle.
Why Choose This Product
Outreach positions itself as the only revenue orchestration platform covering prospecting, deals, forecasting, coaching, and expansion in one agentic AI system. Customer stories show measurable impact: Amplitude saved over $600K per year in tech spend by consolidating five platforms to one, and Siemens reported easier, deeper insights into deal structure.
Outreach — Agentic AI Platform for Revenue Teams Pros & Cons
- Agentic AI platform covering prospecting, deals, forecasting, coaching, and expansion in one system
- AI agents work every deal and account for every rep simultaneously
- Enterprise-grade security with encryption, SSO, and role-based access controls
- Amplitude saved over $600K per year by consolidating five platforms to one
- Sellers close over 2 million opportunities per month using the platform
- Pricing is custom and only available by contacting sales
Key Features
Omni Agent
All plansOmni is a universal conversational agent that lets sellers ask questions and take action across accounts, opportunities, prospects, and meetings in-app, on mobile, or in Slack.
Agent Studio
Agent Studio provides a visual canvas to deploy ready-to-run workflow automations for core sales motions without building them from scratch.
Knowledge Base
Teams upload case studies, white papers, and competitive battlecards into the Outreach AI knowledge base to inform AI personalization and smart assist.
Meeting Prep Agent
Amplify Plus+Before each meeting, reps launch an automated briefing covering account history, recent activity, open opportunities, participant overviews, and suggested talking points.
AI Topics Explorer
AI analyzes conversations at scale to surface patterns across products and competitors, including competitor mentions and product discussions.
Conversation Intelligence
All plansReal-time transcription, sentiment analysis, and action item detection surface coaching opportunities for managers.
AI Forecasting
Amplify ProAI-assisted modeling validates calls, compares outcomes, and drives revenue predictability with projection and scenario planning.
Pipeline Management
Amplify Plus+Pipeline dashboards, coverage modeling, and win/loss modeling help leaders assess pipeline quantity, quality, and maturity.
Outreach MCP
MCP lets information and actions flow freely across the GTM stack so AI agents can do more on behalf of the team.
Outreach Voice
An integrated dialer with call insights, sentiment analysis, and real-time transcription is built into the platform.
Outreach — Agentic AI Platform for Revenue Teams Pricing
View full pricing →- 50,000 AI credits for consumption-based AI usage
- Advanced agents: Omni, Research, Revenue, Personalization, and Deal
- Live coaching with real-time content cards and AI coach cards
- Multi-channel engagement, sequences, and meeting scheduling
- Conversation intelligence with real-time transcription and sentiment analysis
- Deal and pipeline management with team performance outcomes
- 100,000 AI credits for consumption-based AI usage
- Everything in Amplify Plus
- AI forecast projection, scenario planner, and forecast rollups
- Territory management and multi-currency forecasting
- Advanced managed services with dedicated support
- 10,000 AI credits for consumption-based AI usage
- Omni, Research, and Deal agents with AI Assist
- Conversation intelligence with real-time transcription and playlists
- Meeting scheduling, account planning, and relationship maps
- Deal and pipeline management
- 25,000 AI credits for consumption-based AI usage
- Omni, Research, Revenue, and Personalization agents
- Sequencing and multi-channel engagement
- Data enrichment and Outreach MCP
- Outreach Voice integrated dialer with call insights
| Feature | Amplify Plus Custom | Amplify Pro Custom | Amplify Essentials Custom | Amplify Core Custom |
|---|---|---|---|---|
| Omni Agent | ||||
| Meeting Prep Agent | ||||
| Conversation Intelligence | ||||
| AI Forecasting | ||||
| Pipeline Management |
Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about Outreach — Agentic AI Platform for Revenue Teams
How does Outreach pricing work?
Outreach combines seat-based platform access with consumption-based usage for AI-powered workflows, so teams scale usage across prospecting, deal management, forecasting, and customer engagement based on their needs. Packages can be customized for different roles across revenue teams, including sales leaders, AEs, SDRs, and RevOps.
How much does Outreach cost?
Outreach pricing depends on team size and usage volume, the number of AI workflows activated, and the level of platform capabilities required. Because Outreach uses a flexible license- and consumption-based pricing model, pricing is tailored to your specific business needs.
How much does Outreach — Agentic AI Platform for Revenue Teams cost?
Outreach — Agentic AI Platform for Revenue Teams offers the following plans: Amplify Plus, Amplify Pro, Amplify Essentials, Amplify Core. See the pricing section for what's included in each tier and any per-seat or usage-based costs.
What platforms does Outreach — Agentic AI Platform for Revenue Teams support?
Outreach — Agentic AI Platform for Revenue Teams is available on: Web, iOS, Android.