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Lightfield

Updated: Sep 28, 2026

Capture every customer interaction automatically, flag deals at risk, and let agents run outbound and follow-ups from a CRM that updates itself.

Lightfield

About Lightfield

Overview

Lightfield is an AI-native CRM that updates itself from every customer interaction. It connects email, calendar, Slack, LinkedIn, and other systems to capture each call, email, and meeting, then keeps the record structured automatically.

The platform assembles a temporal context graph that its agents work from, so they can run outbound, flag deals at risk, and tell teams where to focus next. Companies use it to replace their CRM, call recorder, sequencer, and enrichment tools with one platform.

Key Benefits

  • Records update themselves from every call, email, meeting, and Slack thread without manual entry.
  • Agents find prospects that look like your best customers and book meetings with them.
  • Deal review skills judge open deals against your qualification framework and return one next step.
  • Ask Lightfield answers pipeline, forecast, and churn questions from captured conversations.
  • Two-way sync lets teams run Lightfield while workflows still run in Salesforce or HubSpot.
  • White glove migration recreates your data model from legacy CRM data on day one.

How It Works

Teams connect email, calendar, Slack, LinkedIn, and their other systems in minutes. Lightfield captures every customer interaction and keeps the record structured automatically, then agents run outbound, qualify deals, and handle follow-ups. Chat answers questions about pipeline, customers, and lost accounts from the captured data.

Use Cases

  • Sales reps run account research, deal qualification, meeting prep, and follow-ups for every opportunity.
  • GTM teams build target lists modeled off fastest-growing customers and run multi-channel outreach.
  • Sales leaders measure pipeline coverage, forecast slippage, and rep performance by asking the CRM.
  • New hires get suggested next steps based on your messaging, sales process, and qualification framework.
  • Product and engineering teams trace roadmap bets back to the calls and threads behind them.
  • Customer success teams find patterns in churned accounts and size how many accounts a problem touches.

Why Choose This Product

Lightfield consolidates CRM, call recording, sequencing, enrichment, and a workflow builder into a single platform. Teams read and write every record through API, MCP, and CLI, and run agents on shared data. Two-way sync and white glove migration let companies deploy alongside or replace a legacy GTM stack.

Lightfield Pros & Cons

Strengths
  • Two-way sync runs Lightfield alongside Salesforce or HubSpot
  • Platform replaces CRM, call recorder, sequencer, and enrichment tools
  • White glove migration recreates your data model on day one
  • 14-day free trial on the Starter plan
  • SOC 2 Type II, HIPAA, and GDPR compliance listed
Limitations
  • Starter plan limited to 3 seats per workspace
  • Voice dialer marked as coming soon
  • ISO 27001 listed as soon
  • No permanent free tier, only a 14-day trial

Key Features

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Automatic Record Updates

All plans

Records update themselves from every call, email, meeting, and Slack thread so reps never touch a field.

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Meeting Recording

All plans

Meetings are recorded, summarized, and turned into next steps automatically for capture seat users.

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Email and Calendar Sync

All plans

Syncs email and meetings from Google or Outlook into the CRM to drive automatic record updates.

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Custom Data Model

All plans

Custom objects and relationships mirror how your business works, with a temporal context graph connecting every interaction.

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Workflows and Automations

Pro+

Event-driven automations are described in plain language by your team.

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Dashboards and Reporting

Pro+

Dashboards and reporting surface pipeline coverage, forecast slippage, and rep performance.

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Email Sequences

Pro+

Personalized outreach runs from the same data your records live in.

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Multi-Channel Sequences

Growth+

Multi-channel sequences and outbound campaign setup extend outreach beyond email.

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Advanced Enrichment

Growth+

Advanced enrichment lookups fill records in with the context needed to sell, using workspace credits.

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Security and Compliance

Enterprise

Data is encrypted in transit and at rest, with role-based access and MFA, plus SOC 2 Type II, HIPAA, and GDPR.

Lightfield Pricing

View full pricing โ†’
Starter
$89/mo
  • Up to 3 seats per workspace
  • Automatic record updates
  • Meeting recording and transcription
  • Email, calendar, and Slack sync
  • Custom objects and relationships
  • Custom pipeline configuration
  • Up to 50,000 records
  • Email support
Pro
$999/mo
  • 5 capture seats and unlimited viewer seats
  • Workflows and automations
  • Email sequences
  • Dashboards and reporting
  • Workspace credits for agent work
  • Up to 250,000 records
  • Dedicated CSM and Slack support
Growth
$1999/mo
  • 5 additional capture seats (10 total)
  • Additional workspace credits
  • Multi-channel sequences
  • LinkedIn sync
  • Advanced enrichment
  • Up to 750,000 records
  • Dedicated GTM engineer
Enterprise
Custom/yr
  • Additional capture seats
  • Role-based access control
  • SSO configuration
  • Calculated and conditional fields
  • Sandbox environments
  • Bi-directional CRM sync
  • Custom integrations and phased migration support
Compare plans
Feature
Starter
$89/mo
Pro
$999/mo
Growth
$1999/mo
Enterprise
Custom/yr
Automatic Record Updates
Meeting Recording
Email and Calendar Sync
Custom Data Model
Workflows and Automations
Dashboards and Reporting
Email Sequences
Multi-Channel Sequences
Advanced Enrichment
Security and Compliance

Pricing extracted from the product website and may change. Check the source for current details.

Frequently asked questions about Lightfield

What's a capture seat?

Lightfield syncs emails and meetings from Google or Outlook into the CRM for users with a capture seat. This includes recording and transcription for meetings on a user's calendar, plus automatic record updates from email and meeting content.

What is a viewer seat?

Viewer seats allow users to access all records they have permission to view in the CRM and to use Chat to query and analyze records. On Pro, Growth, and Enterprise plans, all workspace members receive viewer seats.

Can I add an additional capture seat if I've reached my workspace plan limit?

Yes. You can add a capture seat for $200 per month, billed annually.

What are workspace credits?

Workspace credits cover usage for automations, workflows, sequences, and advanced enrichment lookups. Credits are pooled for your whole workspace and never tied to an individual. Pro, Growth, and Enterprise plans include an annual allowance.

How do I know how many workspace credits I'll need?

Each plan includes enough workspace credits for most customers. The platform shows your credit usage and alerts you if you risk exceeding your limit, and you can set a hard cap. Customers who exceed their limit without a cap are billed at a pre-agreed overage rate.

Do workspace credits roll over?

No. Workspace credits are annual, and unused credits do not carry over at year end.