About YouTrack: Project management for all your teams
Overview
YouTrack is a project management tool from JetBrains built for teams of any size and discipline. It brings task tracking, project planning, customer support, and a knowledge base together in a single workspace, with deployment options in the cloud or on your own server.
The product is free for teams of up to 10 users and includes AI assistance powered by JetBrains AI at no extra cost. More than 100,000 teams use YouTrack to manage their projects.
Key Benefits
- Track tasks and collaborate with mentions, reactions, and automated update subscriptions
- Plan with customizable Agile boards that support Kanban, Scrum, and mixed approaches
- Monitor time with automated and manual timesheets plus detailed per-member reporting
- Schedule work on interactive Gantt charts with estimates, dependencies, and priorities
- Support customers through a ticket-based Helpdesk with service-level agreements
- Document and share knowledge in a private or public Knowledge Base
How It Works
Teams create projects in the cloud or on their own server and configure workflows to match their process. They capture ideas on whiteboards, turn them into tasks, plan on boards and Gantt charts, and track progress through reports and timesheets. Apps and workflow rules automate the task lifecycle, from deadline reminders to recurring tasks.
Use Cases
- Developers: integrate IDE, build server, and testing tools into their workflow
- Marketing: plan activities with multiple dependencies across teams
- Support: use YouTrack Helpdesk for external or internal customer support
- Product management: manage the full project life cycle from planning to delivery
- Designers: collaborate on visual assets and shorten feedback loops
- QA: report, track, and resolve bugs and feature requests
Why Choose This Product
YouTrack adapts to many team types and project sizes, from personal tasks to company-wide initiatives, in one flexible tool. It offers both cloud hosting by JetBrains and self-hosted server deployment, with a free full-featured edition for teams of up to 10 users.
YouTrack: Project management for all your teams Pros & Cons
- Free full-featured plan for teams up to 10 users
- Free AI Assistant included in every edition
- Deploy in the cloud or self-hosted on your server
- Covers agile boards, Gantt, timesheets, and helpdesk
- Designed for many team types and industries
- Free plan limited to 10 users
YouTrack: Project management for all your teams Pricing
- Free for teams of up to 10 users
- Full-featured edition for small teams
- Hosted in the cloud by JetBrains
- AI Assistant included free
- Free for teams of up to 10 users
- Installed on your server
- Linux Docker image
- Windows Docker image
- AI Assistant included free
- Free for teams of up to 10 users
- 1-3 support agents
- Unlimited reporters
- AI Assistant included free
- Free for teams of up to 10 users
- 1-3 support agents
- Unlimited reporters
- Installed on your server
- Linux Docker image
- Windows Docker image
| Feature | YouTrack Cloud Free/mo | YouTrack Server Free/mo | YouTrack + Helpdesk Cloud Free/mo | YouTrack + Helpdesk Server Free/mo |
|---|---|---|---|---|
| Free for teams of up to 10 users | ||||
| Full-featured edition for small teams | ||||
| Hosted in the cloud by JetBrains | ||||
| AI Assistant included free | ||||
| Installed on your server | ||||
| Linux Docker image | ||||
| Windows Docker image | ||||
| 1-3 support agents | ||||
| Unlimited reporters |
Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about YouTrack: Project management for all your teams
Is YouTrack: Project management for all your teams free?
YouTrack: Project management for all your teams offers a free plan with optional paid upgrades. See the pricing section for what's included in each tier.
How much does YouTrack: Project management for all your teams cost?
YouTrack: Project management for all your teams offers the following plans: YouTrack Cloud, YouTrack Server, YouTrack + Helpdesk Cloud, YouTrack + Helpdesk Server. See the pricing section for what's included in each tier and any per-seat or usage-based costs.
What platforms does YouTrack: Project management for all your teams support?
YouTrack: Project management for all your teams is available on: Web.