About Riff
Overview
Riff provides AI agents that handle procurement, planning, and logistics work behind every order. The agents automate tasks such as confirmation chasing, ERP updates, deviation handling, goods receipt tracking, invoice matching, and even negotiations.
The product is built for supply chain and operations teams in ambitious companies that want to scale order volume without scaling headcount. Riff is backed by Northzone and has raised a $16m Series A.
Key Benefits
- Removes up to 80% of manual procurement, planning, and logistics work
- Agents negotiate spend that is typically unmanaged and free up cash trapped in inventory
- Your first agent runs on live orders in weeks, not quarters
- Every action is traceable, reversible, and auditable
- Agents escalate only the cases that need human judgment, aiming for an "inbox zero" experience
- SOC 2 and ISO 27001 aligned, fully GDPR compliant, with data kept 100% in the EU
How It Works
Your team defines guardrails that set what each agent can touch, what it must verify, and where it must stop and escalate. Agents read real data from your ERP and procurement systems through deterministic, controlled tools and act on orders — chasing confirmations, updating ERP, handling deviations, matching invoices, and routing only the ambiguous cases to a human inbox. You change the rules and the agents change with them.
Use Cases
- Procurement teams — let agents handle order confirmations, supplier replies, and goods receipt so buyers focus on strategic sourcing
- Logistics managers — automate deviation tracking and at-risk order flagging across the supply chain
- Finance and accounts payable — agents match invoices and chase discrepancies, escalating only exceptions for review
- Supply chain directors — scale order volume without scaling headcount by offloading operational work to AI agents
- Operations leaders at mid-market and enterprise companies — reduce manual reconciliation and free up cash tied in inventory
Why Choose This Product
Riff is best suited for companies that already run procurement, planning, and logistics operations and want to reduce manual work without replacing their existing systems. The product is built for production use from day one, not pilots, and is SOC 2 and ISO 27001 aligned. Pricing is not publicly listed and requires contacting sales.
Riff Pros & Cons
- Removes up to 80% of manual procurement work
- SOC 2 and ISO 27001 aligned
- Fully GDPR compliant with EU data residency
- Agents run on live orders in weeks, not quarters
- Backed by Northzone with $16m Series A funding
- Pricing is not publicly listed on the pricing page
Key Features
Order confirmation agent
Agents chase order confirmations with suppliers automatically, freeing procurement teams from manual follow-ups.
ERP update automation
Agents automatically update ERP records when orders change, without human data entry.
Deviation handling
Agents flag and handle order deviations, price changes, and delivery date shifts as they occur.
Goods receipt & invoice matching
Agents chase goods receipt confirmations from the warehouse and match invoices line by line.
Automated negotiation
Agents can autonomously negotiate with suppliers within guardrails set by your team.
Audit trail & reversibility
Every action a Riff agent takes is recorded and reversible for full auditability.
Customizable guardrails
Agents run inside limits your team defines — what they can touch, verify, and escalate.
In-house agent building
Teams build and improve their own agent tools alongside Riff, keeping capability in-house.
Deterministic decision engine
The AI only weighs genuinely ambiguous decisions; everything else is deterministic and repeatable.
Riff Pricing
Pricing extracted from the product website and may change. Check the source for current details.