Riff

Overview

Riff provides AI agents that handle procurement, planning, and logistics work behind every order. The agents automate tasks such as confirmation chasing, ERP updates, deviation handling, goods receipt tracking, invoice matching, and even negotiations.

The product is built for supply chain and operations teams in ambitious companies that want to scale order volume without scaling headcount. Riff is backed by Northzone and has raised a $16m Series A.

Key Benefits

• Removes up to 80% of manual procurement, planning, and logistics work
• Agents negotiate spend that is typically unmanaged and free up cash trapped in inventory
• Your first agent runs on live orders in weeks, not quarters
• Every action is traceable, reversible, and auditable
• Agents escalate only the cases that need human judgment, aiming for an "inbox zero" experience
• SOC 2 and ISO 27001 aligned, fully GDPR compliant, with data kept 100% in the EU

How It Works

Your team defines guardrails that set what each agent can touch, what it must verify, and where it must stop and escalate. Agents read real data from your ERP and procurement systems through deterministic, controlled tools and act on orders — chasing confirmations, updating ERP, handling deviations, matching invoices, and routing only the ambiguous cases to a human inbox. You change the rules and the agents change with them.

Use Cases

• Procurement teams — let agents handle order confirmations, supplier replies, and goods receipt so buyers focus on strategic sourcing
• Logistics managers — automate deviation tracking and at-risk order flagging across the supply chain
• Finance and accounts payable — agents match invoices and chase discrepancies, escalating only exceptions for review
• Supply chain directors — scale order volume without scaling headcount by offloading operational work to AI agents
• Operations leaders at mid-market and enterprise companies — reduce manual reconciliation and free up cash tied in inventory

Why Choose This Product

Riff is best suited for companies that already run procurement, planning, and logistics operations and want to reduce manual work without replacing their existing systems. The product is built for production use from day one, not pilots, and is SOC 2 and ISO 27001 aligned. Pricing is not publicly listed and requires contacting sales.