About Omnisend
Overview
Omnisend is an email and SMS marketing platform built for ecommerce brands. It combines email, SMS, and web push notifications in one toolkit, with AI tools for building forms, recommending products, and choosing the best send time for each contact. Omnisend reports that customers earn $79 for every $1 spent.
The platform connects to Shopify and WooCommerce and offers more than 295 pre-built integrations. Its team migrates contacts, data, and segments from Klaviyo or Mailchimp in five days at no cost, and 24/7 live chat and email support covers every plan, including free.
Key Benefits
- Run email, SMS, and web push campaigns from a single platform.
- Automate flows with AI that recommends products and optimizes send times per contact.
- Connect more than 295 pre-built integrations across the ecommerce tech stack.
- Get free 5-day migration of flows, lists, templates, and setup from Klaviyo or Mailchimp.
- Receive 24/7 live chat and email support on every plan, including free.
How It Works
Merchants sign up free and connect their ecommerce store. They use Forms AI to generate signup forms from a prompt, then build automation flows for campaigns while Omnisend AI personalizes content and sending times. Reporting tools surface audience trends and campaign insights.
Use Cases
- Shopify store owners send abandoned-cart emails and SMS to recover sales.
- WooCommerce merchants run web push retargeting for returning visitors.
- Brands leaving Klaviyo let Omnisend move their flows and lists in five days.
- Growth teams centralize customer data across more than 295 connected apps.
- Ecommerce marketers use Reports AI to turn campaign data into insights.
Why Choose This Product
Omnisend markets its pricing as up to 35% cheaper than Klaviyo and includes free migration, with SMS rates starting at $0.007 per message. Its AI toolset, 295+ integrations, and 24/7 support on the free plan position it as a lower-friction alternative for ecommerce marketers.
Omnisend Pros & Cons
- Free plan includes 24/7 live chat and email support
- 295+ pre-built integrations across the ecommerce stack
- Free 5-day migration from Klaviyo or Mailchimp
- AI tools for forms, product recommendations, and send-time optimization
- Lowest SMS rate of $0.007 applies only to high-volume US sends
- Local-currency prices are estimates; billing is in USD
Key Features
Email marketing
Build and send branded email campaigns to customers on your list.
SMS marketing
Text customers worldwide with SMS rates starting at $0.007 per message.
Web push notifications
Collect web push signups and instantly retarget customers when they return.
Forms AI
Generates a full signup form's design, copy, and visuals from a text prompt.
Product recommendations
AI inserts relevant products into each email based on browsing and purchase behavior.
Personalized send times
Sends each contact at the time they are most likely to open and engage.
Free migration
Moves contacts, data, and segments from Klaviyo or Mailchimp within five days at no cost.
24/7 support
Live chat and email support available on every plan, including free.
Omnisend Pricing
View full pricing →- Tailored plan for custom needs and large contact volume
- Unlimited monthly emails
- Custom contact amount
- Unlimited web push notifications
- Free migration and 24/7 support
Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about Omnisend
Does Omnisend have a free plan?
Yes. Omnisend offers a free plan, and its 24/7 live chat and email support is available to all customers on any plan, including free.
What does SMS marketing cost with Omnisend?
SMS pricing starts at $0.007 per message. The price per SMS varies by country and volume, and the starting rate applies to high-volume US sends.
How long does migration from Klaviyo or Mailchimp take?
Migration is free and completed in five days. The Omnisend migration team moves your flows, lists, templates, and entire setup so you can show up when it is done.
How is my bill calculated?
You are billed for subscribers and non-subscribers who received automated messages. Unsubscribed contacts are not billed.
What currency will I be billed in?
Billing is in USD. Prices shown in local currency (CAD, AUD, GBP, EUR) are estimates only.
Does 24/7 support cost extra?
No. Omnisend provides 24/7 live chat and email support to all customers on any plan, including the free plan.